Safety & Safeguarding

Built around safeguarding, safety and proper delivery.

Every Aurora programme is planned, run and supported to one standard — so staff, parents and group leaders know exactly who is accountable on the ground.

Our standards

How safety is managed on every programme

Six standards applied across every programme — schools, clubs, academies and corporate groups.

Insurance & financial protection

Flight-inclusive programmes are ATOL protected (Licence No. 12895). Public liability and travel insurance evidence supplied on request, and client funds held in a safeguarded client account.

Vetted suppliers

Every hotel, venue and coaching partner is checked, contracted and reviewed against documented supplier standards before being used on a programme.

Risk assessments

Programme-specific risk assessments and method statements, written and updated for each itinerary, group profile and destination.

Safeguarding policy

DBS-checked staff on school and youth programmes, clear escalation routes and a written safeguarding policy supplied to group leaders at proposal stage.

24/7 in-destination support

A named trip lead on the ground with round-the-clock contact for the duration of the programme.

Data & GDPR

Traveller data handled in line with UK GDPR; access restricted to the operations team delivering your programme.

Documentation

Paperwork supplied as standard

All programme documentation is shared with the named group leader at proposal stage and kept current through the planning process.

Request the Documentation Pack
Available on request
  • Public liability insurance
  • ATOL certificate & financial protection evidence
  • Safeguarding policy
  • Risk assessment template
  • Emergency response plan
  • Supplier vetting summary
In an emergency

24/7 in-destination support, every programme.

If you're travelling with Aurora, your named trip lead is the single point of contact for anything urgent — day or night.